Privacy Policy

Tactical Web Designs ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect when you visit tacticalwebdesigns.com, how we use it, and the choices you have. By using our website or services, you agree to the practices described below.

01 Information We Collect

We collect information in two ways: information you give us directly, and information collected automatically.

Information you provide:

• Name, email address, phone number, and business name when you fill out our contact or quote request form.
• Project details or notes you include in any messages sent to us.
• Date and time selections made through our booking calendar.

Information collected automatically:

• IP address, browser type, operating system, and referring URL.
• Pages visited, time spent on pages, and links clicked (via analytics tools).
• Cookie identifiers — see Section 3 for details.

We do not collect payment card information directly. Any transactions are processed through secure third-party payment processors.

02 How We Use Your Information

We use the information we collect to:

• Respond to your inquiry, quote request, or booking.
• Deliver web design, SEO, and related services you've engaged us for.
• Send project updates, invoices, or service-related communications.
• Improve our website and tailor content to better serve visitors.
• Comply with applicable laws and legal obligations.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

03 Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather aggregate analytics data. Cookies are small text files stored on your device.

• Essential cookies: Required for the site to function (e.g., remembering form state).
• Analytics cookies: Help us understand how visitors use the site (e.g., Google Analytics). Data collected is anonymized or aggregated where possible.

You can control cookies through your browser settings. Disabling cookies may affect certain site functionality but will not prevent you from accessing content.

04 Third-Party Services

We may use the following third-party tools, each governed by their own privacy policies:

• Google Analytics — website traffic and behavior analysis.
• Google Fonts — fonts loaded from Google's CDN; Google may log request data.
• Email service providers — used to receive and respond to contact form submissions.
• Payment processors (e.g., Stripe, PayPal) — if applicable, for invoicing. We do not store card data.

We are not responsible for the privacy practices of these third-party services. We encourage you to review their respective privacy policies.

05 Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Inquiry and project data is generally retained for the duration of the business relationship plus up to three (3) years for record-keeping purposes. You may request deletion at any time — see Section 6.

06 Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete information.
• Delete your personal data ("right to be forgotten").
• Opt out of any marketing communications.
• Lodge a complaint with a relevant data protection authority.

To exercise any of these rights, contact us at tacticalwebdesignsco@gmail.com. We will respond within 30 days.

07 Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

08 SMS & Text Messaging

If you provide your phone number through our contact or quote request form, we may use it to send you SMS messages related to your inquiry, project updates, or service communications.

• Message & data rates may apply depending on your carrier and plan.
• You can opt out at any time by replying STOP to any message we send.
• Reply HELP for assistance or contact us at tacticalwebdesignsco@gmail.com.
• We do not share your phone number with third parties for their own marketing purposes.

09 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

10 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out: